Shipping policy

Shipping Policy of [Your Wine Shop Name]

Welcome to Fairview Wine's Shipping Policy. We are committed to delivering our carefully selected wines directly to your door, offering a seamless and enjoyable experience from our vineyard to your home.

1. Shipping Locations

  • We currently ship exclusively within mainland UK. We are unable to ship to offshore territories, including Northern Ireland, the Channel Islands, the Isle of Man, and the Scottish Islands.

2. Shipping Costs

  • Shipping costs will be calculated at checkout based on the delivery address and the size of your order. We offer free standard shipping on orders over a certain value (e.g., £100). Please note, the threshold for free shipping is subject to change and will be clearly stated at checkout.

3. Age Verification

  • As a responsible retailer of alcoholic beverages, we require all orders to be received by persons aged 18 or older. Our delivery partners may ask for a valid ID to verify the age at the time of delivery.

4. Processing and Delivery Times

  • Orders are typically processed within 1-2 business days. Delivery times may vary but are generally within 3-5 business days from the date of order confirmation.
  • Please note, delivery times may be affected during peak periods or due to unforeseen circumstances. We will strive to keep you informed of any delays.

5. Order Tracking

  • Once your order is dispatched, you will receive a tracking number via email, allowing you to track the progress of your delivery.

6. Missed Deliveries

  • If no one is available at your address to take delivery and the wine cannot be posted through your letterbox, our delivery partner will leave a notice advising on how to rearrange delivery or collect from a local depot.

7. Damaged or Defective Items

  • In the rare event that you receive a damaged or defective bottle, please contact us immediately at robert@fairviewwines.co.uk. We will arrange for a replacement or refund as appropriate.

8. Returns and Refunds

  • Please refer to our Return Policy [link to Return Policy] for details on how to return products and the process for refunds.

9. Changes to Shipping Policy

  • We reserve the right to modify this shipping policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

Contact Information For any questions or concerns regarding our shipping policy, please contact us at:

  • Email: robert@fairviewwines.co.uk
  • Phone: 07860 640226
  • Address: 2 North Street, Fairview Wines, Midhurst, GU29 9DJ, United Kingdom

Thank you for choosing Fairview Wines for your wine selections. We look forward to serving you!